​Shipping & Delivery Policy

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1.Shipping Locations: Our primary focus is on the USA market, where we provide nationwide shipping to all truck/trailer with Shipping Container accessible locations. For international shipping other than USA, please check delivery shipping fee applicable to same location on checkout.

 Please reach out to us with your location details, and we will determine the possibility of shipping to your area.

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2. Free Shipping: We offer FREE shipping to all locations within the USA that are accessible by truck / trailer with Shipping Container accessible locations. It is important to ensure that your site is free from obstacles such as overhead wires, utility poles, or tree branches and also width of road and sharp turning if any to facilitate delivery.

 

3. Shipping Method: Our tiny homes are delivered using 40HQ/40OT/40FR over flatbed/stepbed trailer, where, crane/forklift services can be arranged by the buyer/consignee at this own risk and cost.

 

4. Site Preparation: To ensure a seamless delivery process, please prepare your site with an appropriate foundation, such as a cement pad or stone base, to accommodate the container home.

 

5. Delivery Timeframe: After finalizing your order, production will take about 30 days. Delivery times vary by location, with an estimated 35-40 days for the East Coast and around 45-55 days for the West Coast.

 

6. Delivery Scheduling: Before the final delivery, our team will reach out to you to arrange a delivery date within a 4-hour time frame on the scheduled day.

 

7. Tracking Information: Since our shipments are not managed by conventional courier services, tracking numbers are not available. However, we will keep you informed throughout the shipping process, including order confirmation, shipment to port, estimated arrival time at the USA port, arrival at the port, and coordination with the trucking company for the final delivery.

 

8. Damage Insurance: We carry insurance to cover any potential damage during shipping. Please be aware that minor shipping marks may occur on the corners and bottom of the container due to the transportation process.

 

9. Storage and Re-Delivery: In cases where delivery cannot be completed due to an unprepared drop site /person not available, or any other  reason  a storage fee of $70 per day may be applicable. Additional charges for re-delivery will be determined by the delivery location.

Finally, It is the buyer/consignee's obligation to independently install the delivered Homenids Tiny house. Homenids will not bear any responsibility for this task, but will solely provide detailed instructions for installation via online support.

 

Contact Us: For any questions or concerns regarding our shipping policy or your order, please reach out to our customer service team at info@homenids.com / homenids@gmail.com

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