SHIPPING POLICY

Thank you for visiting and shopping at https://homenids.com. Following are the terms and conditions that constitute our Shipping Policy.

We currently provide FREE EXPRESS SHIPPING  on product type and delivery location which will be shown in checkout of order.

Due to increase order value and the impact of COVID-19. It may take longer than usual to fulfill the order. We are working to get the order to you as quickly as possible. We appreciate your patience and apologize for the inconvenience.

We Ship products from our   Worldwide Local Warehouse near to delivery  location(mostly) . Following is the terms & conditions of the warehouse policy –

SHIPMENT PROCESSING TIME

All orders are processed within 3-7 days in business days, which means it will take to ship your product  from our warehouse since your order.

SHIPPING TIME

You will receive product at their doorstep within 15-20 business days to US, UK,AU,CA,FR,IT,DE,DK,NO,SW,BR,IL,IE,NL,BE,CZ,EE,MX,IN locations since item leave our warehouse and its depends upon your Shipping Address & some other circumstances.

Note: days mean business days.

Orders are not shipped or delivered on weekends or holidays.

Please Note:

  1. Total Delivery Time= Shipment Processing Time + Shipping Time
  2. Due to strict custom clearance in some countries ,natural disaster and situation beyond our control order can be delivered with much delay than usual delivery period.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email .

If you didn’t receive your parcel item for a long, then please contact the shipping courier with your tracking code, and then further any help you can contact our team through email to [email protected] for more assistance or unanswered questions. 

NON ACCEPTANCE OF DELIVERY

If your order product arrived at your Order address and is not accepted/not picked by you/not delivered from courier for any reason , we will not Refund you anything as it is Long Distance Shipping(overseas) and will consider as it as delivered.

WRONG/INCOMPLETE ADDRESS

If you provide an address that is considered insufficient/wrong by the courier, we will consider the shipment as delivered as it can not return due to Long Distance Shipping and will lost/damaged in transit. . At this case we will not refund you anything nor reship you the product to a correct address once again as it is Long distance Shipping.

Some cases the order had arrived to the nearest post office to the buyer location because of insufficient address. Buyer can contact nearby post office or reach out to pick up their order. We are not responsible for non delivery of such items which are not picked by you and will not Refund you anything.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) once your order has been shipped.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

It’s not uncommon for NO tracking information to show until your package has been scanned in by the respected carriers. It might remain “blank” for up to 7 days after you receive your tracking link. But If your order was placed more than 7 days and there is still no information on your tracking number, please contact us at [email protected]

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.  Please keep this in mind when receiving deliveries.

FORCE MAJEURE

Homenids.com takes no responsibility for any product damaged or shipping delay caused by the act of god, including but not limited: epidemic situation, international situation, strike, war, festival, earthquake, flood, virus, storm, heavy snow, customs inspection etc.

If you have any further questions, please don’t hesitate to contact us at [email protected] .

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